Refund Policy

Refund Policy 

Last Updated: 04/08/2025

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At Belìa, we take pride in delivering high-quality, carefully packaged craft beers. Due to the nature of our products, we cannot accept returns of opened or consumed items.

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Eligibility for Refunds

We offer refunds or replacements only under the following conditions:

Products arrived damaged or incorrect.

The issue is reported within 24 hours of delivery.

Proof (e.g., clear photos of the damage) is provided via email.

Please contact us at info.beliabeer@gmail.com with your order number, photos, and a description of the issue.

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 Non-Refundable Situations

Opened or consumed products

Orders placed with incorrect addresses provided by the customer

Delays caused by couriers, customs, or force majeure

Dissatisfaction with taste (subjective preferences)

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 Replacements

Where eligible, we will send you a replacement of the damaged or incorrect product at no extra cost.

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 Refund Method

Refunds, if approved, will be processed to your original method of payment within 7–10 business days.

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